Workstream 1 — Phase 1
HR Process Mapping: Current & Future State
Swimlane process maps, gap analysis, and RACI matrix for your core HR workflows. Toggle between current state challenges and the AI-enabled future state NovaEdge will design.
🗺️
Employee Onboarding Process — Current State
⚠️
Gap Analysis Summary
Process Documentation
Critical Gap
Role Accountability (RACI)
Critical Gap
Automation Readiness
Partial
Consistency of Execution
Partial
System Integration
Planned
📋
RACI Matrix — Onboarding Process
| Activity | HR Manager | HR Admin | IT | Payroll |
|---|---|---|---|---|
| Role approval & offer | A | R | I | I |
| System access provisioning | A | C | R | I |
| Payroll set-up | C | R | I | A |
| Induction scheduling | A | R | I | I |
| Contract & compliance docs | A | R | C | C |
| Day 1 check-in | R | C | I | I |
R = Responsible | A = Accountable | C = Consulted | I = Informed
📦 WS1 DELIVERABLES
Current State Process Maps
Future State Process Maps
Gap Analysis Report
RACI Matrix
High-Level Design Document
Detailed Design Document
Workstream 2 — Phase 1
HR Inbox & FAQ Management
A smarter, tiered approach to handling the HR inbox — from 30-day audit through to an AI-powered FAQ knowledge base that deflects routine queries automatically.
247
Monthly Inbox Volume
↑ 18% vs last quarter
68%
Tier 1 Deflectable
Could be self-served
4.2h
Avg. Response Time
Target: < 2h
20
FAQ Templates to Build
Top recurring queries
📊
30-Day Inbox Audit — Query Categories
ℹ️ Sample data for illustration. Actual figures from your 30-day audit will populate here.
🔀
Tiered Triage Framework
🟢 Tier 1 — Self-Service (AI/FAQ)
Routine queries answered by the AI FAQ knowledge base or SharePoint self-service portal. No human intervention required.
Leave balance checks
Policy downloads
Pay slip access
Induction dates
🟡 Tier 2 — HR Admin Response
Standard queries requiring a human response using template library. Response target: same business day.
Leave requests
Contract queries
System access
General HR enquiries
🔴 Tier 3 — HR Manager Escalation
Sensitive, confidential or complex matters requiring Kim's direct involvement. Tracked with full audit trail.
Performance issues
Disciplinary matters
Complaints & grievances
Medical/sensitive
🤖
AI FAQ Response Template — Sample
📥 Incoming Query
"Hi Kim, can you tell me how many days of annual leave I have left? Also when does it reset?"
Tier 1 — Self Service
Auto-classified by AI
📤 AI-Drafted Response
"Hi [Name], your leave balance can be viewed in [HR System] under My Leave → Balance Summary. Leave resets on 1 January each year. If you're having trouble accessing the system, please contact the HR team on [phone].
Kind regards, HR Team | Ramelius Mining"
Kind regards, HR Team | Ramelius Mining"
Template #4 Applied
1 of 20 FAQ templates
📦 WS2 DELIVERABLES
Inbox Audit Report
Common Question Register
Triage Framework
AI FAQ Knowledge Base
Response Template Library (×20)
Monthly Inbox Dashboard
Workstream 3 — Phase 1
Work Activity Analysis & Ownership
A complete register of every HR activity, mapped to owners, time investment, and automation potential. Filter by category or role to find capacity and redesign opportunities.
42
Total HR Activities
Across all categories
31h
Weekly Admin Load
↑ 40% in past year
14
Automation Candidates
Est. 12h/wk saving
6
Eliminate / Delegate
Low-value activities
| Activity | Category | Role Owner | Frequency | Est. Time | Automation? |
|---|
⏱️
Time by Category (hrs/week)
💡 12h of admin is the biggest opportunity — 8 of 11 admin activities are automation candidates.
🤖
Automation Opportunity Log
Leave request routing
Power Automate2h/wk
Onboarding checklists
SharePoint2.5h/wk
Monthly report compilation
Excel + Copilot3h/mth
FAQ / inbox responses
AI Chatbot3h/wk
Job description drafting
Copilot / GPT1.5h/role
✅ Estimated total saving: 12+ hrs/week
📦 WS3 DELIVERABLES
Work Activity Register (Excel)
Role-Activity Ownership Map
Automation Opportunity Log
Capacity & Workload Summary
Workstream 4 — Phase 2
People & Culture Board Presentations
Branded, Board-ready presentation templates that communicate complex HR topics clearly to executives. Click a slide layout to preview it.
Select a slide template to preview:
📊
Monthly People & Culture Board Report
🎨
Master Template — Brand Palette
#1B3A5C
Navy
Navy
#E87722
Accent
Accent
#2E6DA4
Blue
Blue
#EEF4FA
Light
Light
#F5F7FA
Grey BG
Grey BG
Template uses Calibri / Segoe UI fonts. All layouts follow a consistent grid system with top accent bar and page footer.
⚡
AI Drafting Workflow
1
Enter your HR data — headcount numbers, metrics, initiatives into the master Excel workbook
2
Run the AI prompt — Copilot drafts narrative commentary and selects relevant chart formats
3
Review & refine — draft pre-populates into the branded Board template in 5 minutes
✓
Board-ready in under 30 minutes — versus 3–4 hours manual effort
📦 WS4 DELIVERABLES
Branded Master PowerPoint Template
Monthly Board Report Pack
Initiative Announcement Template
Training Materials Template
Performance & Discipline Framework Slides
AI Drafting Workflow Guide